Terms & Conditions

1. Introduction

Welcome to ANTOINETTE. These Terms govern access to the website at antoinettemusic.com, the private community, and related services provided by ANTOINETTE GENTEMPO PUBLISHING LLC.

Please read these Terms carefully before using our Services. By accessing or using the Services, you agree to be bound by these Terms.

2. Acceptance of Terms

By creating an account or using the Services, you acknowledge that you have read and agree to these Terms and our Privacy Policy. This creates a legally binding agreement between you and ANTOINETTE GENTEMPO PUBLISHING LLC.

3. Eligibility

You must be at least 18 years old to use our Services. If you are under 18, you are NOT permitted to use the Services. Accounts created by minors will be immediately terminated without refund.

4. Account Registration and Security

4.1 Account Creation

You must provide accurate information, maintain account security, keep your password confidential, notify us of any unauthorized access, and accept responsibility for all account activities.

4.2 Account Security

You may not share credentials, allow others access to your account, create multiple accounts, or transfer your account. We reserve the right to terminate accounts for violations of these rules.

5. Subscription and Payment Terms

5.1 Private Community Membership

The community offers exclusive access including Q&A calls, live interactions, creative session streams, mini concerts, unreleased music, and exclusive downloads. Membership operates through monthly recurring subscriptions.

5.2 Billing and Payment

• Subscriptions bill monthly unless canceled
• Payment is processed through Stripe
• Authorization for recurring charges is required
• All fees are in U.S. Dollars
• No free trial period is offered
• You are responsible for all applicable taxes

5.3 No Refunds Policy

ALL SUBSCRIPTION FEES ARE NON-REFUNDABLE. We provide no refunds for partial months, unused features, cancellations, dissatisfaction, technical issues, or missed events. You bear responsibility for all charges, including those resulting from inadequate account security.

5.4 Cancellation Policy

You may cancel at any time. Upon cancellation, access continues through the end of your current billing period. After expiration, access terminates completely — you will lose access to past content, unreleased music, recorded sessions, and exclusive materials.

To cancel: follow the instructions in your account settings or email legal@mail.antoinettemusic.com.

5.5 Price Changes

We may change pricing with 30 days' notice. Changes apply at the next billing cycle. Continued use constitutes acceptance; you may cancel before changes take effect if you disagree.

6. Content and Intellectual Property Rights

6.1 Our Content

All music, recordings, videos, streams, images, text, graphics, and software are property of ANTOINETTE GENTEMPO PUBLISHING LLC, protected by copyright and intellectual property law.

6.2 Limited License to Access Content

Subject to compliance and payment, you receive a limited, non-exclusive, non-transferable, revocable license to stream unreleased music, participate in live events, and access community features for personal, non-commercial use only.

6.3 Restrictions on Use

• You may not download, copy, reproduce, distribute, or create derivative works unless specifically authorized
• Commercial recording or redistribution is prohibited
• You may not resell, license, or commercially exploit any content
• You may not remove copyright notices or use automation tools
• You may not share account access or publicly distribute exclusive content

6.4 Recording and Personal Use

Personal recording of live sessions for non-commercial use is permitted. However, you agree NOT to resell, distribute, or commercially exploit any recordings. Public posting without permission may result in legal action, including prosecution to the full extent of the law, potentially including statutory damages, actual damages, and attorneys' fees.

6.5 Special Downloads

Downloads provided (e.g., free acoustic versions) are for personal, non-commercial use only and remain subject to all restrictions outlined in these Terms.

7. User-Generated Content and Rights

7.1 Your Content

You may post comments, participate in discussions, and provide feedback. By submitting content, you agree to the terms below.

7.2 License Grant

By participating in our community and submitting content, you grant ANTOINETTE GENTEMPO PUBLISHING LLC a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, transferable, and sublicensable right to use, reproduce, modify, adapt, publish, perform, distribute, and incorporate your submissions into any works.

7.3 No Compensation or Attribution

You are not entitled to any compensation, royalties, credits, or other consideration for submitted content. We have no obligation to use your content and you have no right to review or approve how it is used.

7.4 Representations and Warranties

By submitting content, you warrant that you own the necessary rights, the content does not infringe on any third-party rights, it violates no laws, and you have the legal capacity to enter into this agreement.

8. Community Guidelines and Conduct

8.1 Acceptable Use

The community welcomes thoughtful questions, creative ideas, encouragement, respectful discussions, and constructive feedback.

8.2 Prohibited Conduct

The following are strictly prohibited:

• Bullying, harassment, threats, or discrimination
• Hateful, obscene, or illegal content
• Spam or impersonation
• Privacy violations or hacking attempts
• False information or trolling

8.3 Moderation and Enforcement

We monitor and remove violating content. Enforcement actions may include immediate removal, temporary suspension, permanent ban without refund, account termination, and legal action. We have sole discretion in determining violations.

9. Termination and Suspension

9.1 Termination by You

Cancellation follows the procedures outlined in Section 5.4.

9.2 Termination by Us

We may suspend or terminate your access at any time, with or without notice, for any reason including violations, fraud, failure to pay, harmful conduct, unauthorized commercial use, or credential sharing.

Termination or suspension does NOT entitle you to a refund. All fees remain final and non-refundable.

9.3 Effect of Termination

Upon termination, access immediately ceases. You will lose access to exclusive content, unreleased music, community features, recorded events, and all associated materials. Provisions regarding intellectual property, disclaimers, liability limits, and indemnification survive termination.

10. Disclaimer of Warranties

Services are provided on an AS IS and AS AVAILABLE basis without warranties of any kind, either express or implied. We disclaim all warranties of merchantability, fitness, non-infringement, accuracy, reliability, availability, uninterrupted service, security, and error-free operation.

We do not guarantee that Services will meet your expectations or that content will remain available. Live events may be canceled or rescheduled without notice.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, we are not liable for indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, data, or use; damages from inability to access Services; technical difficulties; unauthorized account access; or user content or conduct.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of consequential damages, so some restrictions may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless ANTOINETTE GENTEMPO PUBLISHING LLC from any claims, liabilities, damages, losses, costs, and expenses arising from your use of the Services, violations of these Terms, infringement of third-party rights, your submitted content, warranty breaches, or fraudulent or illegal activity.

13. Dispute Resolution and Governing Law

13.1 Governing Law

Connecticut law governs these Terms without regard to conflict of law principles.

13.2 Jurisdiction and Venue

Legal actions must be brought in Connecticut state or federal courts. You consent to personal jurisdiction there.

13.3 Informal Resolution

Before filing any legal claim, you agree to contact us to attempt informal dispute resolution.

13.4 Waiver of Class Actions

You agree to individual dispute resolution and waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Changes to These Terms

We may modify these Terms at any time. Material changes will be communicated with 30 days' notice via email and website posting. Continued use after notice constitutes acceptance. You may cancel before changes take effect if you disagree.

15. General Provisions

• Entire Agreement: These Terms and the Privacy Policy constitute the complete agreement between you and us, superseding all prior arrangements.
• Severability: If any provision is found invalid, the remaining provisions remain in full effect.
• No Waiver: Our failure to enforce any right does not constitute a waiver of that right.
• Assignment: You may not assign your rights without written consent. We may assign our rights at any time without notice.
• Force Majeure: We are not liable for performance failures caused by circumstances beyond our control, including natural disasters, war, terrorism, technical failures, or government actions.

16. Contact Information