Privacy Policy

1. Introduction

Welcome to ANTOINETTE ("we," "us," "our"). This Privacy Policy explains how ANTOINETTE GENTEMPO PUBLISHING LLC collects, uses, discloses, and protects information across the website at https://antoinettemusic.com, private community, and related services (the "Services").

By using the Services, you agree to information collection and use per this policy. Disagreement means you should not use the Services.

2. Information We Collect

2.1 Information You Provide

• Name, email address, and encrypted passwords
• Payment processing through Stripe (no full card storage)
• Communication content and community discussions
• Email addresses for free music downloads

2.2 Information Collected Automatically

• Pages viewed, links clicked, streaming activity
• Device type, operating system, browser version
• IP address and unique device identifiers
• Cookies and tracking technologies for preferences

2.3 Information from Third Parties

• GoHighLevel (GHL): hosting, email, and community management
• Stripe: payment processing
• Disco: music streaming platform

3. How We Use Your Information

3.1 Service Provision

• Account creation and management
• Subscription payment processing
• Access to exclusive content (unreleased music, live streams, Q&A)
• Community features and customer support

3.2 Communications

• Newsletters and promotional materials
• Updates about music, merchandise, and tours
• Transactional emails regarding accounts and subscriptions

You can opt out of receiving promotional emails by following the unsubscribe instructions in any email. Transactional emails will continue regardless of opt-out status.

3.3 Service Improvement

• Trend analysis and activity monitoring
• User experience enhancement
• Feature development
• Community engagement understanding

3.4 Safety and Security

• Technical issue detection and prevention
• Fraud prevention
• User rights protection
• Legal compliance and Terms enforcement

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

4.1 Service Providers

Third-party providers (GoHighLevel, Stripe, Disco) are contractually required to use information only for service delivery.

4.2 Legal Requirements

Disclosure occurs when required by law, court orders, subpoenas, or regulatory requirements.

4.3 Protection of Rights

Information may be disclosed to protect ANTOINETTE's rights, property, safety, and to prevent fraud.

4.4 Business Transfers

In mergers or acquisitions, information may transfer with notification provided via email and website notice.

5. Your Privacy Rights

5.1 General Rights

• Access/Portability: Request copies of your personal information
• Correction: Update inaccurate information through your account settings
• Deletion: Request information removal (subject to legal exceptions)
• Marketing Opt-Out: Unsubscribe from promotional emails at any time

5.2 California Privacy Rights (CCPA)

California residents may request:

• Information categories and specific personal data collected
• Collection sources, purposes, and third-party sharing details
• Deletion of personal information
• Non-discrimination assurance for exercising rights

To exercise your rights, contact us at legal@mail.antoinettemusic.com with "Privacy Rights Request" in the subject line.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Security measures include SSL/TLS encryption, secure authentication, access controls, and regular security assessments.

Please note that no method of transmission over the Internet or electronic storage is 100% secure. You remain responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

Information is retained while necessary for the purposes outlined in this policy or as required by law.

• Active Accounts: Information is retained throughout your subscription
• Canceled Accounts: Legal, accounting, and tax records may persist; aggregated anonymized data may be retained

8. Children's Privacy

Our Services are intended for users 18 years or older. We do not knowingly collect information from individuals under 18 and will promptly delete any discovered underage personal data.

9. International Users

Our Services operate in the United States. International users consent to information transfer, storage, and processing in the U.S., acknowledging that data protection laws may differ from those in your country.

10. Third-Party Links

Our site contains links to social media, merchandise, streaming services, and other sites. We assume no responsibility for third-party privacy practices and encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy, update the "Last Updated" date, and notify users via email or website notice with reasonable time to review.

Continued use of our Services indicates acceptance of updates.

12. Contact Us